• 2604 M18 FUEL 1/2" Hammer Drill/Driver
• POWERSTATE Brushless Motor: Delivers up to 650 in lbs of torque with maximum sustained torque to complete the toughest of applications
• REDLITHIUM Battery Technology: Superior pack construction, electronics, and performance deliver more work per charge and more work over pack life than any battery on the market
• REDLINK PLUS Intelligence: The most advanced system of cordless power tool electronics. Provides optimized performance and overload protection using total system communication between tool, battery and charger
• Volts 18V
• Torque Up to 725 in lbs (w/ XC Battery)
• Speed 2 Speed
• RPM 0-550 / 0-1,850 RPM
• BPM 31,450 BPM
• Chuck Type 1/2" Metal Single Sleeve - Ratcheting Lock
• Metal Sleeve Yes
• Ratcheting Lock Yes
• On Board Fuel Gauge Fuel Gauge on Battery
• LED Light Yes
• Batteries Included: 0, Battery and Charger Sold Separately
• Tool Length 8.1 in
Use it for at home projects and some off site for side jobs.
Pro: This thing is awesome when it works
Con: When hitting the trigger it will not work at times. Reached out to customer support and sent it in for repair during warranty period. Was quote around $130 to repair which I can just get a new tool only for that. I declined repair because it sometimes worked and made no sense for a used tool. Drill was sent back in pieces (literally) and per message from customer support this is in the documentation repair request.
I had such a bad customer service experience and tool was sent back in pieces during warranty period. Had some back and forth with CS regarding it.
Debating now if I should repurchase since I'm invested in batteries or switch to another brand during the memorial day sale.
Shopping for a possible replacement after drenching my many-years-old 2604-20, and seeing a few bad experiences posted, motivated me to post my own experience. I remember being amazed at the knock-you-off-a-ladder torque of a Milwaukee 30 years ago when I made exhibits at the Franklin Institute. I finally bought one after staring at it for 10 minutes at Home Depot, asking myself, 'Am I really going to spend $300 on drill?!' It was immediately worth it and never failed any task. And after I took it apart, dried it off, and let it air out, it worked like new. I'm still going to buy the new one seeing it ups the torque from 725 to 1200. Of course I understand that anyone can get unlucky but that's going to happen. Highly recommend.
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