The outer case keeps breaking and I can’t find a replacement that isn’t a offbramd knock off
I work in automotive trades. I use the m12 fuel 1/4 impact driver, 3/8 fuel ratchet and 1/4 fuel ratchet. Batteries usually last me 3-5 days on a charge. The only issue I have is that occasionally tools fall onto concrete and now my batteries broke out of the casings. The batteries are undamaged just the cases broke. i have tried to use email support twice and never got a response to see if this is a concern that is covered warranty item or if I could buy the case haves.
Used it a few times a year during warmer days where I didn't need a bigger battery. After 3 years of infrequent usage, battery doesn't charge to full anymore at only 3 out of 4 dots. Less than 30 cycles on this battery.